FAQ
Here you can find updates about Precious, including service announcements, product notices, and important information for your orders.
1. What materials are used in Precious pads and liners?
Precious pads and liners use a 100% organic cotton top sheet that directly touches the skin, combined with an ultra‑slim, high‑absorbency core made from compressed natural pulp and other skin‑friendly absorbent materials.
2. Are Precious pads safe for sensitive skin or allergies?
Yes. Precious products are dermatologically tested, certified by organizations in multiple countries, and designed to minimize friction and irritation, making them suitable for sensitive or allergy‑prone skin.
3. Do Precious products contain fragrance, dyes, or chlorine bleach?
No. The pads are made to be free from added fragrance, artificial dyes, and chlorine bleaching, so you can use them without worrying about common irritants found in conventional pads.
4. How do I choose the right pad for my flow and size?
Use lighter, shorter pads or liners for spotting or light days, medium pads for regular daytime flow, and longer or overnight pads for heavy days or sleeping; for extra protection, choose longer lengths and higher absorbency.
5. Can I use Precious pads overnight without leaks?
Precious overnight pads are longer and shaped with a 3D ergonomic curve and leak‑guard design so they fit the body closely and help prevent back or side leaks while you sleep.
6. How often should I change my pad on light and heavy days?
On light days, change your pad roughly every 4–6 hours, and on heavy days or at the start of your period, every 2–4 hours, or sooner if the pad feels full, to keep the area clean and comfortable.
7. Are Precious pads and their packaging eco‑friendly or recyclable?
Precious focuses on organic cotton covers and reduced‑chemical production; some components and packaging may be recyclable depending on local systems, but because pads are single‑use hygiene products, they should be disposed of with general waste after use.
8. Where can I buy Precious products offline and online?
Precious pads are available through domestic retailers and online marketplaces that carry Rimex / Precious organic sanitary pads, as well as B2B platforms such as tradeKorea and Alibaba.
9. Do you offer international shipping or export options?
Yes. Precious pads are exported from Korea to multiple countries via OEM and wholesale channels, with shipments handled through ports such as Incheon and Busan; specific lead times and freight options are arranged by consultation.
10. Who can I contact if I have a problem or skin reaction after use?
If you notice any discomfort or skin reaction, stop using the product and contact the Precious customer service or Rimex International office listed on the package or brand website; if symptoms persist or are severe, consult a healthcare professional promptly.
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